Representante de Servicio al Cliente (Inglés Avanzado)

Orthodontic Experts — is an orthodontic practice with many clinics in the USA.

We are looking for a Customer Support Specialist who speaks English!

Compensation is determined and negotiated depending on language fluency.

Requirements:

Native speaker or advanced/proficient level (C1/C2) of English — American/Canadian accent is a must;
Experience in communicating with native speakers represents a big plus;
Great communication skills, ability to small-talk;
Ability to learn and act fast in a dynamic environment;
Organized working style, with an eye for detail and a problem-solving approach;
Computer literacy and good data entry/keyboard skills;
Ability to work 8 am to 5 pm CST (USA time zone);
Uninterrupted high-speed internet connection and stable power supply;

Responsibilities:

Answering incoming calls;
Resolving patients' issues;
Scheduling appointments;
Entering patient information into a database;
No cold calls/Sales (!).

We offer:

Great work environment;
Form of contract — independent contractor providing services directly to our US-based client;
Very competitive compensation in USD $4-5 start ($800 monthly average + bonus up to $435 monthly);
Improving language level through day-to-day communication with native speakers;
Professional growth opportunities.

If you feel you fit the position, please send us your CV in ENGLISH or it will not be considered.

After reviewing your CV we will get in contact with you!