Concert And Events Specialist

Type of Appointment:Full Time, ProbationaryJob Classification:Events Conference Planner IIAnticipated Hiring Range:$4,617-$4,998 per monthWork Schedule:Monday–Friday, 8:00 a.m.–5:00 p.m.; schedule may vary based on operational needs and includes occasional evenings and weekends for concerts and events.THE DEPARTMENT:The mission of the Music Department is to encourage all students to realize their highest musical, academic, and professional potential. The department prepares individuals for a variety of careers in music, including teaching, business, and performance, and provides General Education courses for the general student population and in support of teacher education. The faculty of the Music department believes that the presence of music in a person's life is rewarding, fulfilling, and necessary for a balanced life, and that they have a responsibility to fairly present and represent the complex tapestry of contemporary American musical life. The department aims to present a balanced view of the musical contributions of both genders and the various nationalities and ethnicities of the state's population.DUTIES AND RESPONSIBILITIES:Functions as event producer for all Music Department-sponsored events annually, ensuring successful on-time delivery.Maintains events, operations, leasing, and production calendars for the music department.Schedules concerts, rehearsals, master classes and events with faculty, staff, students and guest artists.In consultation with the Department Chair, coordinates use of department performance spaces with performers and outside groups.Prepares standard facility use agreements for the Chair's review and signature.Schedules venues and oversees event details.Coordinates patron services for events and establishes venue policies and procedures.Extends invitations to VIPs, arranges receptions, solves problems or concerns that arise.Assists disabled individuals with seating; ensures the safety of patrons and staff throughout the event.Coordinates recruitment and hiring activities for student assistants in collaboration with the appropriate manager and Human Resources.Schedules, trains, and provides day-to-day work direction to student assistants supporting event operations.Reviews work for completeness and quality and provides performance input to the appropriate manager.Reviews and processes student payroll hours within established procedures and deadlines.Determines what staff are needed for each event and schedules, leads, and evaluates the performance of student assistants, stage managers, stage assistants, ushers, audio engineers, box office attendants, publicity staff, graphic designers, photographers, and lighting engineers.Responsible for ticketing services for all music events.Recommends and oversees activation of online ticketing services and POS system ensuring compliance with PCI security policies.Designs and produces physical tickets.Oversees, trains and evaluates the performance of student assistants hired as lead box office attendants.Coordinates event-related financial activities for event proceeds, merchandise sales, special projects, and tour fees.Tracks all event expenses and income; creates detailed pre-event projections; reconciles actual expenses and event income on a monthly basis.Prepares and processes deposits and ensures monies are allocated to the proper accounts to eliminate excess bank fees for proceeds of approximately $50,000 annually.Coordinates requests for non-academic performances by Music Department ensembles and student musicians.Processes required documentation and invoices clients for approved performances.Directs the content, design and production of all music department communications: posters, programs, brochures, ads.Authors articles and announcements of activities and accomplishments.Designs and implements visual displays for the music building and other campus marquees, as well as any portable, oft-campus displays.Independently oversees, determines and executes the content and design of the music website ensuring the site is updated and kept current.Ensures ATI compliance of web pages per established university policy.Coordinates with music faculty on content development and updates.Develops content for and moderates the department social networking feeds - Facebook, Twitter, lnstagram, YouTube - that reach an extensive base of alumni, students, faculty, potential students, and the general community with important department messaging.Establishes strategies to grow the community and extend the reach of department messaging.Develops and executes publicity/marketing objectives and strategies to meet department goals.Evaluates the success of established strategies in meeting the defined objective.Oversees publicity budget, responsible for tracking expenses and reconciling account on a monthly basis.Independently determines how funding will be spent to support department needs.Researches and writes procedural policies.Oversees compliance of legal issues to ensure that performer and composer releases are received and negotiation of licensing fees for protected material continues.Coordinates with the College Communications Team, Strategic Communications, and other campus partners to promote department activities and events through social media, campus communications, and local and regional media outlets.Develops articles, announcements, and other promotional content highlighting newsworthy activities and achievements of department faculty, staff, and students.Develops publicity associated with fundraising and recruitment efforts with appropriate department, college, or university officials.Designs and executes materials for approved department efforts.Independently develops and oversees department-wide alumni events.Serves as a resource for the music department in various circumstances.Answers questions and refers students as needed.Provides tours to prospective students and parents.Provides interviews to student writers working for the campus newspaper.Advises students preparing for senior projects, recitals, and project events.Assists with production of recital programs and flyers that promote their events.Mentors interns in tasks that support established objectives.Documents all department activities for archival and accreditation purposes.Maintains digital and physical archive files.QUALIFICATIONS:Bachelor's Degree - In public relations, journalism, marketing or a related field with demonstrated experience in storytelling, editing especially on digital platforms.Up to two years or related professional or technical experience.Comprehensive, in-depth knowledge of communications, strategic communications, media, and/or marketing theories and concepts in order to develop and execute communications strategies and plans to promote and position the university.Expert knowledge of university communication objectives and ability to translate them into effective communication and media campaigns.Ability to understand issues from abroad, strategic perspective.Ability to effectively manage media relations and apply effective media strategies and techniques.PREFERRED QUALIFICATIONS:Experience coordinating or producing concerts, performances, conferences, or similar events.Experience with ticketing and box office operations, including point-of-sale systems.Experience tracking event revenues, expenditures, deposits, and related financial activity.Experience developing event publicity, promotional materials, web content, and social media communications.Experience providing day-to-day work direction, training, and scheduling for student or temporary event staff.Experience working collaboratively with performers, faculty, staff, students, vendors, and community partners.Out of State WorkThe California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to the California State University Out-of-State Employment Policy .Background CheckCal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate's conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to the California State University Background Check Policy .Education Code ***** RequirementsApplicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct.CSU Classification Salary RangeThis position is part of the CSUEU bargaining unit 9. The CSU Classification Standards for this position are located on the CSU Classification Standards website. The CSU Salary Schedule is located on theCSU Salary Schedule website . The classification salary range for this position according to the respective skill level is: minimum $4,617 and maximum $6,727 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position.Employment Eligibility VerificationCal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go the I-9 Acceptable Documents website .University Driving RequirementPositions that require driving for university business by using a personal or state vehicle must comply with the Authorized University Driver Policy. Driving records are monitored and evaluated by the Risk Management Department. The Risk Management Department evaluates a good driving report based on the following criteria. The driver must: 1. Have a valid California or other State Driver's license. 2. Have no more than 3 motor vehicle violations or been the cause of 3 accidents in a 12-month period (or any combination of 3 thereof) 3. Not have more than 3 DMV Points, if their license is Class C or, 4. Not have more than 5 DMV Points, if their license is Class A, B, or C with endorsements. For more information, go to the Authorized University Driver Policy .Security & Fire SafetyIn compliance with state and federal crime awareness and campus security legislation, including the Jeanne Clery Campus Safety Act, California Education Code section *****, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona's Annual Security Report and Annual Fire Safety Report are available for viewing at Cal Poly Pomona's Annual Security ReportandCal Poly Pomona's Annual Fire Safety Report .Pay Transparency NondiscriminationAs a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster .Reasonable AccommodationWe provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ******. For more information, go toEmployment Notices .Equal Employment OpportunityConsistent with California law and federal civil rights laws, Cal Poly Pomona provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Pomona complies with Title VI of the Civil Rights Act of ****, Title IX of the Education Amendments of ****, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.As a federal contractor, Cal Poly Pomona complies with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and requests priority referral of protected veterans for our job openings.Other NoticesFor other important employment notices, we invite you to visit Cal Poly Pomona's Employment Notices web page.