Associate Dean, Strategic Business Operations And Planning

Job Classification:Administrator IIAnticipated Hiring Range:$11,652 - $13,084 monthlyWork Schedule:Monday - Friday 8:00 am - 5:00 pmTHE DEPARTMENT:The College of Professional and Global Education (CPGE) at Cal Poly Pomona extends learning opportunities beyond traditional campus boundaries and schedules, serving adult learners, working professionals, and international partners seeking to advance skills, explore new career pathways, and engage in lifelong learning. CPGE designs and delivers self-support graduate programs, professional and workforce development certificates, Open University offerings, and online education that respond to evolving economic, technological, and workforce needs. Operating as a dynamic, partnership-driven enterprise, CPGE collaborates closely with academic colleges, industry, community organizations, and global institutions to support workforce development, economic mobility, and regional and global engagement.DUTIES AND RESPONSIBILITIES:Strategic Leadership and Planning Provide strategic counsel to the Dean on resource allocation, operational efficiencies, policy implications, and institutional improvement initiatives.Provide coordination and analytical support for CPGE's strategic planning processes, under the Dean's leadership, to align operational, budgetary, and enrollment objectives with institutional priorities.Exercise delegated authority to oversee the development and execution of annual and multi-year enrollment management strategies, including the establishment of college enrollment targets in collaboration with academic and administrative leadership. Direct the development and analysis of high-level financial, enrollment, and space utilization models to inform executive-level strategic planning and decision-making.Assess college-level operational and financial systems to identify risks, capacity constraints, and improvement opportunities, and recommend strategies to strengthen effectiveness, compliance, and sustainability.Ensure strategic alignment and coordination across core operational support functions (finance, enrollment services, technology, and related administrative services) to support the performance and sustainability of CPGE's self-support programs.Finance and Resource Management Advise the Dean on budget strategy, resource allocation, and financial planning for the college.Serve as CPGE's administrative and financial officer, with broad responsibility, under Dean's direction, for planning, managing and overseeing budgeting, accounting, and fiscal management activities of the college.Provide leadership for the management of multiple, complex funding sources, including CSU Operating Funds, self-support (PaCE) funds, Foundation and philanthropic funds, and workforce partnership–related funds, ensuring each is used strategically and for its intended purpose, including alignment with donor intent and funding restrictions.Lead the development of annual and multi-year financial plans and forecasts, integrating baseline, operating, and one-time resources to support strategic and enrollment-driven decision-making.Independently lead the design, implementation, and continuous improvement of financial planning, forecasting, reporting, and analytics tools, including dashboards and technology-enabled systems that support executive decision-making.Develop and deploy college-level tools, frameworks, and methods to assess and strengthen operational and financial effectiveness and provide guidance and capacity-building support to finance and operations staff across CPGE.Ensure college-wide compliance with applicable CSU, campus, state, and regulatory fiscal policies and reporting requirements across all funding sources.Provide high-level financial analysis, planning, and recommendations to the Dean to support strategic investments, enrollment-driven resource allocation, and long-term fiscal sustainability.Ensure financial reporting and analysis clearly articulate alignment between CPGE's financial strategies, donor intent, workforce investments, and the college's mission, vision, and strategic priorities to inform campus and system-level decision-making. Provide oversight for financial stewardship of grants, contracts, and externally funded programs to ensure alignment with sponsor requirements, reporting obligations, and college financial controls.Develop and maintain college-level fiscal policies, procedures, and standardized financial processes to promote accountability, resource stewardship, efficiency, and compliance.Exercise delegated authority over position and resource planning, ensuring alignment between staffing models, enrollment demand, and available financial resources.Serve as a subject-matter expert and advisor on complex self-support and auxiliary funding models, providing guidance to college leadership and partners on appropriate use, reporting, and compliance requirements.Financial Performance and Compliance Leadership Plan, direct, and sustain college-wide financial performance, compliance, and internal control frameworks, ensuring consistent, auditable, and policy-aligned business practices.Oversee the development and oversight of cost-accounting–based budget models for self-support programs, including enrollment-sensitive forecasting, variance analysis, and monitoring of actuals versus budget.Direct the alignment and administration of faculty compensation structures, Letters of Agreement, and approval workflows to ensure consistency with CSU policy, institutional requirements, and sustainable program models.Establish and maintain data-informed partner cost-recovery, overhead, and fund-tracking methodologies, including required documentation and reporting to support transparency, accountability, and regulatory compliance and recommend updates to college-level financial policies and practices as needed.Ensure appropriate internal controls are designed and operating effectively to safeguard assets and support accurate, timely financial and managerial reporting.Provide executive oversight for audit readiness and required financial reporting, coordinating analyses, schedules, and documentation as necessary.Develop and oversee financial performance systems, dashboards, controls, and reporting routines that support data-informed decision-making, reserve stewardship, and regular reporting to senior leadership.Prepare and present periodic financial performance summaries and dashboards to the Dean and senior leadership, synthesizing complex financial data into actionable insights, including consolidated program- and unit-level performance trends.Enrollment and Student Services LeadershipProvide college-level oversight and guidance of course and program scheduling activities to ensure alignment between enrollment strategy, instructional capacity, and resource utilization for self-support offerings, including Open University courses.Monitor and analyze enrollment performance, pipeline activity, and market trends to inform enrollment forecasting, capacity planning, and recruitment strategies, in coordination with Program Management and Partnership and Marketing and Communications offices, including use of market research and competitive insights.Provide strategic stewardship of Open University offerings, enrollment, integrating access, pricing, enrollment targets, and resource capacity to strengthen non-matriculated student pathways, optimize enrollment performance, and support CPGE's self-support financial sustainability.Ensure enrollment targets, pricing assumptions, and capacity planning are aligned with financial models and resource planning for self-support programs and offerings, including alignment of enrollment strategies with marketing investments and outreach capacity.Serve as the college's operational liaison with University Enrollment Management and Services and related campus partners to ensure alignment of CPGE enrollment strategies with campus-wide planning and policy frameworks.Facilities and OperationsPlan and oversee college-level facilities and space planning, including long-range space needs, renovations, relocations, and health and safety compliance, to support CPGE instructional and administrative functions.Serve as the college's senior operational liaison with Facilities Planning and Management to align CPGE priorities with university capital planning, space allocation, and facilities processes.Ensure operational continuity and risk mitigation through leadership of disaster preparedness, emergency response coordination, and business continuity planning for the college.Provide college-level operational oversight and coordination to ensure efficient day-to-day administrative operations, including the consistent implementation, monitoring, and continuous improvement of college policies, procedures, and operational practices. Support the development of multi-year facilities and space prioritization plans to respond to program growth, enrollment shifts, and operational needs.Monitor and interpret CPP, PaCE, CSU, State of California, and federal fiscal, operational, demographic, and policy trends that impact college-wide budget, planning, and strategic priorities; ensure ongoing compliance within assigned areas. Human Resource LeadershipProvide college-level operational leadership and coordination for human resources practices, supporting unit-level HEERA managers in organizational structure and personnel planning, recruitment, onboarding, performance management, and workforce planning. Serve as the college's primary HR liaison, working in partnership with University Personnel and Labor Relations to support compliant and consistent implementation of employment laws, collective bargaining agreements, and CSU and campus policies.Advise and support unit leadership on position planning, position descriptions, performance evaluation frameworks, professional development, and organizational alignment, without supplanting unit-level supervisory authority.Conduct strategic, college-level assessments of staffing capacity, position alignment, and organizational structure to identify gaps and project future workforce needs based on enrollment demand, operational complexity, and anticipated growth.Information Technology and Data-Informed Decision SupportProvide executive oversight and coordination for CPGE's information technology needs and priorities, working in partnership with central IT to ensure secure, reliable, and strategically aligned technology solutions that support college operations and growth. Lead college-level data strategy and analytical functions, including identification of data needs, interpretation of reports, and development of management analyses to support executive decision-making.*Please see the attached position description for the full list of duties and responsibilities.QUALIFICATIONS:Master's Degree - business administration, finance, accounting, public administration, higher education administration or a closely related field.A minimum of three years of administrative (management level) leadership experienceProgressively responsible leadership experience in higher education or a comparably complex organization, with demonstrated accountability for enterprise-level business operations, financial management, and strategic planning.Experience leading, supervising, and evaluating professional staff across multiple functional areas, including finance, enrollment services, operations, information technology, and/or human resources.Substantial experience managing complex, multi-source budgets, including self-support, auxiliary, foundation, grant, or contract funding, with responsibility for forecasting, reporting, and compliance.Proven ability to exercise independent judgment and delegated authority in policy interpretation, risk assessment, and executive decision support.Demonstrated success in data-informed planning and analysis, including the development or use of dashboards, financial models, enrollment projections, and performance metrics.Excellent interpersonal, communication, and leadership skills, with the ability to collaborate effectively with academic leaders, administrators, central offices, and external partners in a diverse institutional environmentAdvanced knowledge of higher education financial management, including budget development, forecasting, cost accounting, internal controls, and audit readiness.Working knowledge of enrollment management principles for graduate, professional, and non-credit programs, including pipeline analysis, capacity planning, and pricing considerations.Knowledge of human resources practices and labor relations in a public higher education context, including support of HEERA managers and compliance with collective bargaining agreements.Ability to analyze complex quantitative and qualitative data and translate findings into clear, actionable recommendations for senior leadership.Strong systems-thinking skills, with the ability to align people, processes, technology, and policy to achieve strategic outcomes.Ability to communicate complex financial, enrollment, and operational information clearly and effectively to diverse internal and external stakeholders, including senior leadership and campus partners.Demonstrated ability to work collaboratively across functional units, academic partners, and central administrative offices to coordinate workflows and achieve shared institutional goals.PREFERRED QUALIFICATIONS:Doctoral degree in higher education administration, business administration, public administration, finance, or a related field. Demonstrated experience leading or supporting revenue growth, enrollment expansion, or financial sustainability initiatives within a self-support, auxiliary, or entrepreneurial higher education environment.Experience within the CSU system or a comparable public higher education system, including familiarity with systemwide policies, executive orders, and shared governance environments.Direct experience with Professional and Continuing Education (PaCE), Extended Education, or other self-support academic units, including enrollment-driven revenue models.Experience supporting or partnering with academic units on cost recovery models, faculty compensation structures, or Letters of Agreement.Demonstrated experience leading or supporting organizational change, systems implementation, or operational transformation in response to growth, audit findings, or strategic initiatives.High level of discretion, professionalism, and integrity in handling sensitive financial, personnel, and institutional matters.Proficiency with enterprise systems and analytical tools commonly used in higher education, such as ERP systems, budget platforms, and reporting or visualization tools.Out of State WorkThe California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to the California State University Out-of-State Employment Policy .Background CheckCal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate's conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to the California State University Background Check Policy .Education Code ***** RequirementsApplicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct.CSU Classification Salary RangeThe CSU Salary Schedule is located on the CSU Salary Schedule website . The classification salary range for this position according to the respective skill level is: minimum $5,053 and maximum $16,221 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position.Employment Eligibility VerificationCal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go the I-9 Acceptable Documents website .University Driving RequirementPositions that require driving for university business by using a personal or state vehicle must comply with the Authorized University Driver Policy. Driving records are monitored and evaluated by the Risk Management Department. The Risk Management Department evaluates a good driving report based on the following criteria. The driver must: 1. Have a valid California or other State Driver's license. 2. Have no more than 3 motor vehicle violations or been the cause of 3 accidents in a 12-month period (or any combination of 3 thereof) 3. Not have more than 3 DMV Points, if their license is Class C or, 4. Not have more than 5 DMV Points, if their license is Class A, B, or C with endorsements. For more information, go to the Authorized University Driver Policy .Conflict of InterestThis position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to the Conflict of Interest policy .Outside Employment DisclosureExecutive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager's request. For more information, go to the Outside Employment Disclosure policy .Child Abuse/Neglect Reporting Act (CANRA)The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order **** as a condition of employment. Read more at the California Child Abuse and Neglect Reporting Act policy .Security & Fire SafetyIn compliance with state and federal crime awareness and campus security legislation, including the Jeanne Clery Campus Safety Act, California Education Code section *****, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona's Annual Security Report and Annual Fire Safety Report are available for viewing at Cal Poly Pomona's Annual Security ReportandCal Poly Pomona's Annual Fire Safety Report .Pay Transparency NondiscriminationAs a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster .Reasonable AccommodationWe provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ******. For more information, go toEmployment Notices .Equal Employment OpportunityConsistent with California law and federal civil rights laws, Cal Poly Pomona provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Pomona complies with Title VI of the Civil Rights Act of ****, Title IX of the Education Amendments of ****, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.As a federal contractor, Cal Poly Pomona complies with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and requests priority referral of protected veterans for our job openings.Other NoticesFor other important employment notices, we invite you to visit Cal Poly Pomona's Employment Notices web page.