Trades Services Manager

Type of Appointment:Full-Time, At WillJob Classification:Administrator IIAnticipated Hiring Range:Up to $124,884 annually (Commensurate with skills and qualifications)Work Schedule:Monday -Friday 8:00 am -5:00 pmTHE DEPARTMENT:Facilities Planning and Management (FP&M) serves as the lead organization for planning, developing, and maintaining the campus's natural and built environments in support of the university's mission. The department seeks to preserve and enhance CPP's history, aesthetics, physical assets, and natural ecosystems through coordinated planning, design, and construction of buildings, roads, infrastructure, landscaping, and other physical improvements. As an advocate on behalf of the university and its auxiliaries, FPM strives to provide facilities that meet scope, budget, operational needs, and functional requirements. FPM is composed of approximately 200 facilities professionals (FTE) and also provides maintenance services, including custodial services, landscaping, recycling, building and mechanical trades, energy and utility management, and fleet and auto services. The workforce is culturally diverse and multilingual. Its composition includes full-time staff throughout FPM who are also earning their degrees, and many of whom have graduated from Cal Poly Pomona. The staff includes licensed architects and engineers, accountants, planners, project managers, administrative staff, carpenters, plumbers, locksmiths, painters, electricians, landscape architects, computer technicians, custodians, and other building and mechanical trade technicians.DUTIES AND RESPONSIBILITIES:Trades Shops (MEP, Maintenance, Paint, and Lock)Provides leadership, direction, and operational oversight for the campus Trades Shops, including HVAC, Controls, Electrical, Plumbing, Maintenance, Paint, and Lock.Through direct supervision of shop supervisors, plans, prioritizes, and coordinates daily operations, work order scheduling, preventive maintenance, corrective maintenance, and staffing resources to ensure efficient, safe, and reliable support of campus facilities and infrastructure.Directs the operation, maintenance, repair, and continuous improvement of the campus's mechanical, electrical, plumbing, and utility infrastructure, including the central chilled water plant; HVAC and building automation/control systems; domestic and reclaimed water distribution systems; sewer, storm drain, natural gas, laboratory air, and distilled water systems; electrical substations, distribution networks, transformers, switchgear, motor control centers, lighting systems, and associated equipment.Ensures these systems are operated, maintained, and repaired in accordance with applicable codes, regulatory requirements, safety standards, and university policies while maximizing system reliability and operational efficiency.Develops, administers, and continuously improves comprehensive preventive, predictive, and routine maintenance programs for major building systems, utility infrastructure, and campus assets.Oversees implementation of maintenance programs through the university's computerized maintenance management system (TMA/CMMS), ensuring maintenance schedules, asset records, inspections, and documentation are current, accurate, and support regulatory compliance, operational planning, and informed decision-making.Works collaboratively with shop supervisors to monitor system performance, evaluate equipment condition, identify infrastructure renewal needs, and research, recommend, and implement equipment upgrades and replacement strategies that improve reliability, efficiency, sustainability, and lifecycle performance.Plans and manages major maintenance shutdowns, utility outages, emergency repairs, and infrastructure restoration activities while coordinating the efforts of university personnel, contractors, consultants, and outside agencies to minimize disruptions to campus operations and ensure timely completion of work.Ensures all maintenance, repair, and operational activities are performed in accordance with established quality standards, applicable building codes, environmental and safety regulations, manufacturer recommendations, and university requirements.Conducts periodic inspections of facilities, evaluates operational performance, and directs corrective actions necessary to maintain safe, reliable, and efficient building operations.Provides management oversight of the Lock Shop, including coordination of campus door hardware standards, keying systems, and physical security requirements.Collaborates with Planning, Design & Construction on security hardware specifications for capital projects and works with Information Technology, Public Safety, and other campus stakeholders to support the planning, implementation, and ongoing improvement of campus security and safety initiatives.Projects and Vendor CoordinationLeads and coordinates complex, multi-trade projects by directing collaboration across internal units and managing communication, scheduling, and coordination with external vendors, contractors, and campus stakeholders.Oversees the planning, execution, and successful delivery of operational, Deferred Maintenance (DM), and special projects to ensure work is completed safely, efficiently, on schedule, and in compliance with university standards, regulatory requirements, and project objectives.Collaborates with trades supervisors, project managers, and contractors to minimize operational disruptions and ensure effective project integration with ongoing campus operations.Communicates project updates, campus impacts, scheduling changes, risks, and other pertinent information to the direct supervisor to support operational awareness, decision-making, and stakeholder coordination.Partners closely with Planning, Design & Construction, Facilities Planning & Management leadership, campus departments, consultants, and contractors to support the planning, design, construction, commissioning, maintenance, and operation of building systems and campus utilities.Provides operational expertise for capital improvement projects, coordinates maintenance activities affecting critical infrastructure, and helps ensure continuity of campus services during renovations, upgrades, shutdowns, and emergency response activities.Administrative and Fiscal ManagementWorks with the Director of Operations & Maintenance and Senior Associate Vice President of FPM to develop and oversee utility-related budgets and costs, ensuring alignment with overall goals.Collaboratively develops short- and long-term strategies to enhance utility system performance, efficiency, and infrastructure renewal. In partnership with the Capital Finance & Budget Manager, prepares the annual operating and capital budgets for the HVAC, Electrical, Plumbing, Maintenance, Paint, and Lock shops.Monitors expenditures to ensure alignment with departmental goals and compliance with applicable regulations.Assists with budget forecasting, trend analysis, and the development of financial pro formas and monthly reports to support data-informed decision-making.Maintains accurate records, ensures regulatory compliance, and oversees maintenance and repair work to meet established quality and safety standards.Collaborates with the Design and Construction team to obtain cost estimates for maintenance and repair work and communicates deferred maintenance priorities to stakeholders.Identifies funding opportunities to support infrastructure improvements and continuously evaluates strategies to enhance operational efficiency, reliability, and cost-effectiveness.Develops supporting procurement and project documentation, including Requests for Proposals (RFPs), plans, technical specifications, and campus performance standards.Evaluates contractor and vendor performance and provides input on capital and maintenance projects to ensure compliance with campus standards, operational requirements, and approved materials and equipment specifications.Prepares and processes requisitions to establish purchase orders for required goods and services.Provides leadership and oversight for personnel management within the assigned Trades Shops, including organizational planning, position and job description development, performance management, employee coaching, attendance management, and resolution of personnel issues.Ensures employee accountability and compliance with university policies, collective bargaining agreements, and applicable employment practices.Organizational ExcellenceLeads with a team-oriented, service-driven approach, emphasizing collaboration, strong technical expertise, and effective communication.Promotes a positive work environment and a customer service-focused culture by leading through example.Provides direction and supervision through coaching, performance evaluations, and mentoring, addressing personnel matters as needed.Builds staff competence and fosters an environment where employees are recognized for their contributions to the success of the facilities team.Promotes a safe, productive, and professional work environment by ensuring adherence to workplace safety standards, regulatory requirements, and university safety procedures.Supports employee development through coaching, performance evaluations, and ongoing communication of performance expectations.Maintains current knowledge of industry standards, emerging technologies, and best practices to support continuous improvement in workforce management, operational effectiveness, and service delivery.The incumbent will evaluate and improve the department's organizational structure to align with the FPM Strategy Map, university mission, operational needs, and available resources. This includes assessing staffing, roles, and workflow efficiency; leading process improvements; and implementing SAVP-approved structural changes that enhance collaboration and service delivery. The incumbent will collaborate with FP&M colleagues, including Planning, Design & Construction, and campus partners to ensure alignment across units and that standards are incorporated, implemented, and inspected for complianceQUALIFICATIONS:Bachelor's Degree - Graduate from a four-year college/university or equivalent education and experience andDL NUMBER - Driver License, Valid and in StateMinimum of five (5) years of progressively responsible facilities operations and maintenance experience in a complex institutional, commercial, healthcare, higher education, or public-sector environment.Minimum of 3–5 years of direct supervisory or management experience overseeing multiple skilled trades operations such as plumbing, maintenance, paint, lock, HVAC, electrical, or related building trades.Experience managing preventive and predictive maintenance programs for building infrastructure and utility systems.Experience coordinating multi-trade maintenance, deferred maintenance, and infrastructure improvement projects.Experience in coordinating major maintenance projects, system shutdowns, repairs, and capital improvement initiatives.Experience managing operational budgets, cost tracking, and financial reporting.Experience collaborating with contractors, consultants, project managers, and cross-functional stakeholders in an active operational environment.Experience interpreting and applying building codes, OSHA requirements, safety standards, and regulatory compliance requirements.Demonstrated experience developing scopes of work, technical specifications, RFPs, and evaluating contractor/vendor performance.Thorough knowledge of the principles, practices, methods, and regulations governing facilities maintenance, building operations, and the skilled trades, including HVAC, controls/building automation systems, electrical, plumbing, maintenance, paint, and lock services.Comprehensive knowledge of mechanical, electrical, plumbing, utility distribution, and building infrastructure systems, including preventive, predictive, and corrective maintenance programs.Knowledge of applicable federal, state, and local laws, regulations, building codes, environmental requirements, OSHA safety standards, and CSU policies related to facilities operations and maintenance.Knowledge of maintenance management systems (CMMS), work order management, asset management, and maintenance planning principles.Knowledge of project management principles, contract administration, budgeting, procurement, and resource allocation.Knowledge of supervisory and management principles, including employee development, performance management, labor relations, and organizational effectiveness.Demonstrate the ability to act independently, show discernment, use judiciousness in all matters, provide management with clear feedback, and make independent decisions as appropriate.Demonstrated leadership and supervisory skills to effectively manage multiple trade shops through subordinate supervisors and foster a culture of accountability, safety, and continuous improvement.Strong analytical, organizational, and problem-solving skills to prioritize competing operational demands, manage complex maintenance activities, and resolve critical infrastructure issues.Excellent communication and collaboration skills to build effective relationships with campus leadership, staff, contractors, consultants, and other stakeholdersAbility to plan, prioritize, and manage multiple projects, maintenance programs, personnel, and resources simultaneously while balancing operational needs with long-term campus objectivesPREFERRED QUALIFICATIONS:Certified Facility Manager (CFM), APPA certification, PMP, or trade-related certifications.Experience in a university or large campus environment.Experience with utility operations and infrastructure renewal planning.Supervisory experience within collective bargaining and represented staff environment.Certified Education Facilities Professional (CEFP) certification through the Association of Physical Plant AdministratorsOut of State WorkThe California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to the California State University Out-of-State Employment Policy .Background CheckCal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate's conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to the California State University Background Check Policy .Education Code ***** RequirementsApplicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct.CSU Classification Salary RangeThis position is part of the Management Personnel Plan (MPP) M80. The CSU Classification Standards for this position are located on the CSU Classification Standards website.The CSU Salary Schedule is located on theCSU Salary Schedule website . The classification salary range for this position according to the respective skill level is: minimum $5,053 and maximum $16,221 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position.Employment Eligibility VerificationCal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go the I-9 Acceptable Documents website .University Driving RequirementPositions that require driving for university business by using a personal or state vehicle must comply with the Authorized University Driver Policy. Driving records are monitored and evaluated by the Risk Management Department. The Risk Management Department evaluates a good driving report based on the following criteria. The driver must: 1. Have a valid California or other State Driver's license. 2. Have no more than 3 motor vehicle violations or been the cause of 3 accidents in a 12-month period (or any combination of 3 thereof) 3. Not have more than 3 DMV Points, if their license is Class C or, 4. Not have more than 5 DMV Points, if their license is Class A, B, or C with endorsements. For more information, go to the Authorized University Driver Policy .Conflict of InterestThis position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to the Conflict of Interest policy .Outside Employment DisclosureExecutive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager's request. For more information, go to the Outside Employment Disclosure policy .Child Abuse/Neglect Reporting Act (CANRA)The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order **** as a condition of employment. Read more at the California Child Abuse and Neglect Reporting Act policy .Security & Fire SafetyIn compliance with state and federal crime awareness and campus security legislation, including the Jeanne Clery Campus Safety Act, California Education Code section *****, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona's Annual Security Report and Annual Fire Safety Report are available for viewing at Cal Poly Pomona's Annual Security ReportandCal Poly Pomona's Annual Fire Safety Report .Pay Transparency NondiscriminationAs a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster .Reasonable AccommodationWe provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ******. For more information, go toEmployment Notices .Equal Employment OpportunityConsistent with California law and federal civil rights laws, Cal Poly Pomona provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Pomona complies with Title VI of the Civil Rights Act of ****, Title IX of the Education Amendments of ****, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.As a federal contractor, Cal Poly Pomona complies with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and requests priority referral of protected veterans for our job openings.Other NoticesFor other important employment notices, we invite you to visit Cal Poly Pomona's Employment Notices web page.