Ramp Agent-4

Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.

General Job :
Under general supervision completed the following activities:
• Coordinates all local ground operations relating to the operational interface between aircraft marshaling, loading, and unloading activities.
• Ensures that trunk aircraft is loaded /unloaded in a safe and efficient manner.
• Completes all related paperwork and manifests in an accurate and timely manner.
• Computes proper weight and balance of aircraft before take-off.
• Ensures all ground and ramp equipment is in a proper operating and safe condition through periodic inspection.
• Drives and operates mechanical ground equipment and instructs ground handling personnel of proper usage.
• Coordinates all flight delays, overflows, cancellations, and re-routes.
• Coordinates aircraft servicing with local contractors.
• Completes and maintains updated records of all related paperwork.
• Leads and provides technical support to cargo handling employees.
• Ensures that all related FedEx policies, rules, procedures, and norms are followed.
• Provides marshaling for arriving/departing flights and operates ground equipment.
• Ensures all ramp functions and security procedures are performed in accordance with established FedEx policies and procedures.
• Conforms to airport regulations, transportation security administration, requirements established by local airport.
• Ensures that hazardous materials are labeled, loaded, and well documented before departure.
• Sorts and properly scans all inbound and outbound IP.
• Ensure that AOD, TSA, AFAC, AROM guidelines are applied.
• Update and monitoring of regulatory documentation of the dispatch office, dispatch manual, TSA documentation, DGs files.
• May be required to perform other duties as assigned

Minimum Requirements:
Minimum Education:
• High School degree/Equivalent.
• Proficiency in English (600 TOEIC points).
In Ecuador must have aircraft dispatcher license (licencia habilitante cómo Despachante de Aeronaves)

Minimum Experience:
• Two (2) years' experience in an airport ramp procedures and aircraft ground support preferred.

Minimum Required Skills:
• Knowledgeable of company services and products preferred.
• Ability to lift 75 lbs. and to maneuver any single package weighing up to 150 lbs. with appropriate equipment.
• Successful completion of approved Company Ramp Agent Training Course.
• Excellent written and verbal communications skills
• Valid driver's license and Operations Officer License
• Accuracy & Attention to Detail.
• Microsoft Office & PC Skills
• Planning & Organizing Skills
• Interpersonal Skills
• Problem Solving Skills

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:

• 2020 Fortune’s World Most Admired Companies (14th)
• 2019 Fortune’s Best Places to Work (15th)
• 2019 Forbes’s One of the “Best Employers for Diversity”
• 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
• 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
• 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
• 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
• 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.